Returns & Exchanges

At ARM Building Supplies, we stand behind the quality of our construction materials and hardware. If you are not completely satisfied with your purchase, you may return eligible items within 30 days of delivery for a refund or exchange.

1

Initiate a Request

Contact our support team with your order number and details of the building supplies you wish to return to receive a Return Merchandise Authorization (RMA).

2

Prepare Your Items

Ensure all materials are in their original, unopened packaging and have not been installed, cut, or modified in any way.

3

Arrange Shipping or Drop-off

Securely pack your items and ship them to our central warehouse or schedule a drop-off at one of our local ARM Building Supplies trade counters.

4

Inspection and Refund

Once our warehouse team verifies the condition of the returned supplies, we will process your refund to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing